Telephonist-FIPAG conpany.how many I assist you?
Client-good morning, I would like to speack with the technical service.
Telephonist-certainly. May I ask who is calling?
Client-Her is Ronaldo Sebastiao from chambone-1 maxixe.
Telephonist-Oh Hello, Mr Ronaldo.May I ask wath the call is about?
Client-it’s about the line with take water to our houses.
Telephonist-the line? Can you describe the problem with the line?
Client-probably the line was broken with someone wich we don’t kow, we are losing a lot of water.
-Are there many houses without water .
Telephonist-in wich road you are?
Client-we are in maxixe chambone-1 during the road wich take you in fromt FARMA’S HOTEL
-I will be waiting for you.
Telephonist-we will send someone quickly, Thankh you for the information until soon.
Client-welcome.
Name of caller and bosiness
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Person the caller wants to speck to, and bosiness
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Rason of calling
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Ronaldo Sebastiao
(maxixe chambone-1)
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Technical services
(broken line )
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To tell the technical service about the sitoation of the line
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